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Last Updated: January 2026

JetX Privacy Policy

The security of your personal information is our top priority. This privacy policy explains how JetX collects, uses, and protects your data.

Table of Contents
Introduction Data Collection Use of Data Data Sharing Cookie Policy Data Protection Data Retention Your Rights Minors Policy Updates Frequently Asked Questions
Our commitment: JetX never sells your personal data to third parties. Your privacy isn't just a policy to us — it's a core responsibility.

1. Introduction

JetX (https://jetx.ws) is a safe and trusted online gaming & betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains how JetX collects your personal information, what it is used for, and how it is kept secure.

By using the JetX platform, you agree to this Privacy Policy. You must be at least 18 years old and using this service of your own free will.

This Policy is formulated in accordance with applicable data protection laws in Bangladesh and international standards. For any questions about JetX's privacy practices, contact us at support@jetx.ws.

2. What Information We Collect

JetX only collects information that is strictly necessary. No unnecessary personal data is gathered. The types of data collected and their purposes are detailed below:

2.1 Information Collected at Registration

  • Full Name (as per National ID)
  • Mobile Number (Bangladeshi)
  • Date of Birth (for age verification)
  • Email Address (optional)
  • Password (stored in encrypted form)

2.2 During KYC Verification

  • Copy of National ID or Passport
  • Selfie or live photo (if required)
  • Proof of address (utility bill or bank statement)

2.3 Transaction Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
  • Gaming & Betting History

2.4 Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Language Settings
  • Login time & session duration
  • Page visit and click patterns
  • Cookies & Local Storage Data
Data Type Purpose of Collection Mandatory?
Name & mobile number Account Creation & Verification Yes
Date of Birth Age Verification (18+) Yes
ID Document Copy KYC & Large Withdrawals Conditional
Mobile Banking Number Payment Processing Yes
IP & Device Information Security & Fraud Prevention Automatic

3. Use of Data

JetX uses your data only for specific, legitimate purposes. Your data is never sold to advertisers or used for any unauthorized purpose.

How your information is used:

  • Account Management: To secure registration, login, and account safety
  • Payment Processing: To process deposits & withdrawals quickly and securely
  • Customer Support: To address your complaints and inquiries
  • Fraud Prevention: To prevent unauthorized transactions and account misuse
  • Legal Obligations: To provide information as required by relevant authorities
  • Service Improvement: To analyze and improve the overall platform experience
  • Bonuses & Offers: To send you relevant promotions based on your preferences
JetX uses your data to deliver its services — not for advertising. Your gaming history and personal information are never sold.

4. Data Sharing & Third Parties

JetX never sells your data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

When information may be shared:

  • Payment Providers: Only the necessary details required to verify transactions with bKash, Nagad, and Rocket
  • KYC Provider: With approved providers for identity verification purposes
  • Technical Infrastructure: With server hosting and security service providers (encrypted)
  • Legal Obligations: In response to a court order or lawful request from a government authority
  • Fraud Investigation: To investigate active fraud or criminal activity
Any third parties we share data with are bound by strict confidentiality agreements with JetX. They may only use your information for the specific purpose it was shared — nothing else.

5. Cookie Policy

The JetX website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types:

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To analyze platform usage and improve our services
  • Security Cookies: To detect fraud and bot activity

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6. Data Security Measures

JetX follows the highest industry security standards to protect your data. Our security systems are regularly audited by independent third parties.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Password Hashing: Passwords are stored using the bcrypt algorithm and are never visible to anyone
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account
  • Firewall & DDoS Protection: Server-level protection against cyber attacks
  • Suspicious Activity Alert: Instant SMS alerts for suspicious logins or transactions
  • Regular Security Audits: Independent security review conducted twice a year
Always keep your password confidential. JetX will never ask for your password, OTP, or payment PIN by phone or email. If you receive any such request, report it to support@jetx.ws immediately.

7. Data Retention Period

JetX does not retain your data longer than necessary. Retention periods vary by data type and are outlined below:

Data Type Retention Period
Account Information Up to 5 years after account closure
Transaction History Up to 7 years where required by law
KYC Documents Up to 5 years after account closure
Customer Support Records Up to 3 years
Log & Session Data Up to 90 days
Cookie Data At end of session or up to 30 days

After the applicable retention period, your data is permanently deleted or anonymized so that you can no longer be identified.

8. Your Rights

You have specific rights over your personal data, and JetX fully respects each of them.

1
Right to Access

You can request to know what information JetX holds about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

Under certain conditions, you may request that your data be deleted.

4
Right to Object to Processing

You have the right to object to the use of your data for specific purposes.

5
Right to Data Portability

You may request a copy of your data in a machine-readable format.

6
Right to Withdraw Consent

You can withdraw your consent to the use of your data at any time.

To exercise any of these rights, email us at support@jetx.ws. We'll do our best to respond within 30 days.

9. Protection of Minors

JetX strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal data from minors.

Date of birth is verified at registration, and KYC documents may be requested if there is any doubt. If an underage account is identified, it is immediately suspended and any remaining balance is fully refunded.

If you believe a minor is using JetX, please report it to support@jetx.ws immediately.

10. Policy Changes

JetX may update this Privacy Policy from time to time. For any significant changes, users will be notified in advance via email or platform notification.

The date of each update is displayed at the top of the page. Continued use of the platform after an update constitutes acceptance of the revised policy.

Why is your data safe with JetX?

Our privacy policy isn't just words — it's backed by real technical measures.

Bank-Grade Encryption

All your data is protected with 256-bit SSL encryption — the same technology used by major banks.

Your Data Is Never Sold

JetX never sells your personal data, gaming history, or contact information to third parties.

KYC Protection

Your ID information is stored in encrypted storage and used solely for the verification process.

Alerts for Suspicious Activity

You will receive an instant SMS alert if any unusual login or transaction is detected.

Regular Security Audits

Twice a year, independent security experts review our systems.

You're in Control

You have the right to view, correct, or request deletion of your data at any time.

Frequently Asked Questions

Answers to the most common privacy-related questions

No, JetX never has access to your bKash, Nagad, or Rocket PIN. Payments are processed directly through the respective mobile banking provider. JetX only receives confirmation of whether a transaction was successful — never your PIN or password.

After account closure, certain data may be retained for up to 5–7 years due to legal obligations, after which it is permanently deleted. Transaction records are kept in accordance with financial regulatory requirements.

JetX does not actively track your GPS location. However, for security purposes, your approximate country or region is identified from your IP address. This is done solely to prevent fraud and maintain platform security.

Some data may be stored on international servers for hosting and technical service purposes. These servers maintain high security standards and are bound by strict data protection agreements with JetX.

If suspicious activity is detected, your account will be temporarily suspended immediately and you will be notified. Once investigated, legitimate accounts will be reactivated. Please contact us right away at support@jetx.ws or via live chat.

For any privacy-related complaints or questions, email us at support@jetx.ws. Please include "Privacy Complaint" in the subject line. We aim to respond within 7 business days.

Play on a trusted platform

Your data is safe with JetX. Register now and enjoy a secure gaming experience.

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